First contact me by phone or e-mail. I really like to know the person wanting to adopt a puppy from me. We discuss if the puppy will be the right little person for you. We will talk (or e-mail) about what you need to do to be prepared etc. If the puppy is not ready to go to their new home, a non refundable $500 deposit is required to hold the puppy. If we were unable to provide the puppy for any reason, we would of course refund the deposit. It is not refundable simply because you changed your mind, as we have held the puppy for you. I am not set up to take credit cards as I do not do that volume of business. I will accept a personal check or a wire transfer to my bank. My sister has been the Vice-President of our local bank for many years and can help you with that if you desire.